BLACK FRIDAY LOAN available through November 15, 2024.
Apply today and have your shopping money ready!

THANKSGIVING HOLIDAY CLOSING
Thursday, November 28th and Friday, November 29th

Notice

Please do not send confidential or sensitive information to the Credit Union via email, because it may not be a secure method of communication. We encourage members to call or stop by the branch to speak with a representative. Once we establish a relationship, we can send information through a secured email administered by the Credit Union. 

By Phone OR TEXT

Member & Loan Services: Text 817.847.2850

Office: 817.847.8992

Fax: 817.847.0328

Debit Card:
If a debit card transaction has been denied, please call 1.888.263.3370, 24 hours a day, 7 days a week. 

To report debit cards lost or stolen, call 1.800.472.3272.

To activate your debit card or update your pin, call *IVR 800-992-3808.

Credit Card:
To file a dispute or report credit cards lost or stolen, call 1.800.599.7889

For assistance resetting your online access at eZCard, call 1-866-604-0380

By Email

General Info:
postmaster@family1stfcu.org

Member & Loan Services:
carlos@family1stfcu.org


 

Location & Mailing address

Branch Address: 
Family 1st of Texas FCU
3501 Western Center Blvd.
Fort Worth, TX 76137

Credit Card Payment Address: 
VISA®
P.O. Box 4521 
Carol Stream, IL 60197-4521

*Please make sure you include your credit card number when making payments. 


 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
LOBBY HOURS

Please note that Wednesday's hours are different than other days of the week. 

Monday: 9 am-5 pm
Tuesday: 9 am-5 pm 
Wednesday: 9:30 am-5 pm 
Thursday: 9 am-5 pm
Friday: 9 am-5 pm 

Closed Saturday & Sunday 

DRIVE-THRU HOURS

Please note that Wednesday's hours are different than other days of the week. 

Monday: 9 am-5 pm
Tuesday: 9 am-5 pm 
Wednesday: 9:30 am-5 pm
Thursday: 9 am-5 pm
Friday: 9 am-5 pm 
 

Closed Saturday & Sunday  

2024 holiday closures

January 1 - New Year's Day
January 15 - Martin Luther King Jr. Day
February 19 - Presidents' Day
May 27 - Memorial Day
June 19  Juneteenth
July 4 - Independence Day
September 2 - Labor Day
October 14 - Columbus Day
November 11 - Veteran’s Day
November 28 - Thanksgiving
November 29 - Day after Thanksgiving
December 24 - Christmas Eve (Closing at Noon)
December 25 - Christmas Day
December 31 - New Year's Eve (Closing at Noon)
January 1 - New Year's Day